BUSINESS PROCESS OUTSOURCING
Identify. Improve. Optimize
Highly skilled resources, lean process and bespoke strategy to offer a one-stop Business Process Outsourcing (BPO) solution.
OUR DOORS NEVER CLOSE
OUR SERVICES
Today's consumer is more demanding than ever, and in the global marketplace, service is often expected 24 hours a day / 7 days a week / 365 days a year. We thus provide around-the-clock OMNI Channel services including voice, email, chat and back office services, allowing your doors to stay open day and night, where we're there to greet your customers when you're not.
Our call center and BPO Outsourcing Services leverage the power of the worldwide web with leading-edge technology to provide unique and transparent communication solutions.
24/7/365
OMNI CHANNEL
24/7/365
OMNI CHANNEL
ThinkTech Solutions PVT. Limitted has the ability to respone any type of contact that a customer may choose to come through at any time they would like to. We manage voice, chat, email, in-app support, that all social media platforms.
VOICE CALL
VOICE CALL
Our Voice Platform 99.99 percent up time with the highest voice quality available in the industry.
EMAILS
EMAILS
Email is increasingly becoming the most popular form of communication.
CHATS
CHATS
Live online chat can be one of the most compelling tools you can use in building customer relationships.
PRODUCTS SELLING
PRODUCTS SELLING
Our sales team is unmatched and has experience in outbound and inbound sales for the health , retail , finance , ecommerce , travel , auto and telecom indestries.
MARKET SURVEYS
MARKET SURVEYS
Market Surveys are essentials tools that give you the advantages to stay ahead of the curve. Use the power of information to expand your business.
KYC
KYC
We are expert at processing (KYC) Know your Customer.
SCREENING
SCREENING
Screening is the process of determining whether any of the client's existing or potential customers are part of any blacklists or regulatory lists.
FINANCIAL FRAUD INVESTIGATION
FINANCIAL FRAUD INVESTIGATION
We have a dedicated team working 24/7 to handle Financial Crime Related customer interactions for the financial institutions from across the world.
B2B SALES
B2B SALES
ThinkTech Solutions PVT. Limitted has the capability of offering a high powered, high impact, sales team for many of our clients who are looking to achieve rapid growth.
HYBRID LANGUAGES SUPPORT
HYBRID LANGUAGES SUPPORT
Hybrid language support refers to the combination of human intelligence and AI to support multiple languages through English based resources.