BUSINESS PROCESS OUTSOURCING
Identify. Improve. Optimize
OUR DOORS NEVER CLOSE
Today's consumer is more demanding than ever, and in the global marketplace, service is often expected 24 hours a day / 7 days a week / 365 days a year. We thus provide around-the-clock OMNI Channel services including voice, email, chat and back office services, allowing your doors to stay open day and night, where we're there to greet your customers when you're not.
Our call center and BPO Outsourcing Services leverage the power of the worldwide web with leading-edge technology to provide unique and transparent communication solutions.
ThinkTech Solutions PVT. Limitted has the ability to respone any type of contact that a customer may choose to come through at any time they would like to. We manage voice, chat, email, in-app support, that all social media platforms.
Our Voice Platform 99.99 percent up time with the highest voice quality available in the industry.
Email is increasingly becoming the most popular form of communication.
Live online chat can be one of the most compelling tools you can use in building customer relationships.
Our sales team is unmatched and has experience in outbound and inbound sales for the health , retail , finance , ecommerce , travel , auto and telecom indestries.
Market Surveys are essentials tools that give you the advantages to stay ahead of the curve. Use the power of information to expand your business.
We are expert at processing (KYC) Know your Customer.
Screening is the process of determining whether any of the client's existing or potential customers are part of any blacklists or regulatory lists.
We have a dedicated team working 24/7 to handle Financial Crime Related customer interactions for the financial institutions from across the world.
ThinkTech Solutions PVT. Limitted has the capability of offering a high powered, high impact, sales team for many of our clients who are looking to achieve rapid growth.
Hybrid language support refers to the combination of human intelligence and AI to support multiple languages through English based resources.